Case Studies

Ellen Cleckley's Story

DECO is more than a benefit for the facility – it offers unimaginable relief and peace of mind for sick patients and their loved ones…….

Ellen Cleckley, with a degree from Cornell, and Masters from George Washington University, and working as a substitute teacher came to Washington Hospital Center, ill. She was diagnosed with cancer, and was devastated, but at least she had health insurance….or so she thought…

After about 6 weeks of intense inpatient chemo and radiation therapy treatment, Ellen, and her mother, Brigadier General Julia Cleckley were notified that Ellen’s insurance company said this was a ‘pre-existing condition’ and denied her benefits.

Ellen, an intelligent and proud young woman, was devastated to think that in addition to being gravely ill, now she felt humiliated and embarrassed to go to the physician and the hospitals knowing that she had no money to pay the mounting bills….And felt she had no where to turn for help.

Then WHC’s caring admissions staff referred her to DECO Recovery Management. A company engaged by WHC and conveniently located within the hospital. The next day, William ‘Bill” Allen came to her room to talk personally about how DECO could help her in acquiring Medical Assistance. Whether Medicaid or Social Security Disability or some other program, DECO will leave no stone unturned to help find a solution for your Medical Assistance needs.

Julia said that with the "helping hand of Bill Allen and DECO, that a miracle happened…within 3 weeks of submitting their application for Medical Assistance, Ellen was approved!!!!”

Julia and Ellen said that everyone at DECO treated them with kindness and respect. They felt that they are blessed because now Ellen can come to see the doctors and take her treatments at the hospital without embarrassment about not having the money to compensate the facility caring for her.

Ellen and Julia visit Bill and DECO frequently to update them on Ellen’s progress.

Ellen and Julia are in all of our thoughts and prayers.TOP